Holiday Closure Notice

We will be closed Monday, September 7th, 2026 for Labor Day. For urgent matters call: 270-975-4050 ( Brownsville) 270-640-9868 (Sonora) 270-982-1400 (Elizabethtown) For emergencies, call 911

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A Plus Family HealthCare
FREQUENTLY ASKED QUESTIONS

We're happy to answer your questions.

If your question isn’t included, contact us directly and we’ll be glad to assist.

Appointments & Getting Care

Is A Plus Family HealthCare accepting new patients?

Yes. A Plus Family HealthCare welcomes new patients of all ages at our Brownsville, Sonora, and Elizabethtown locations. Call the location that works best for you to get started.

Same-day appointments may be available based on availability. Call your preferred A Plus location to ask about openings for the day.

Call the A Plus Family HealthCare location where you would like to receive care. Our staff can help you register and schedule your first visit.

Call your regular A Plus Family HealthCare location. Calls after normal clinic hours connect to the after-hours service.

Brownsville: 270-975-4050
Sonora: 270-640-9868
Elizabethtown: 270-982-1400

For a life-threatening emergency, call 911.

Insurance & Cost

Can I receive care at A Plus Family HealthCare if I do not have insurance?

Yes. A Plus Family HealthCare cares for patients with or without health insurance. If you are worried about the cost of care, you may qualify for our sliding fee scale program. Read more…

The sliding fee scale program may lower the amount you pay for eligible healthcare services at A Plus Family HealthCare. The amount you may qualify for is based on your household income and household size. You may qualify whether you have health insurance or not. Try our fee calculator. 

Ask an A Plus Family HealthCare staff member about applying for the sliding fee scale program. You will need to provide information about your household size and income so we can determine whether you qualify. Read more…

Yes. A Plus Family HealthCare accepts Kentucky Medicaid plans and Medicare. Call your clinic if you would like to check your specific plan or coverage.

Primary Care

What ages does A Plus Family HealthCare see?

We care for patients of all ages, from children to older adults.

We provide care for many everyday health needs. Services may include checkups, sick visits, chronic condition care, health screenings, medicine management, vaccines, and preventive care.

Yes. Our providers can help patients manage conditions such as diabetes, high blood pressure, asthma, and other ongoing health needs.

Children's Care

Does A Plus Family HealthCare provide healthcare for children?

Yes. We provide primary care for children from infancy through the teen years.

Yes. We offer school and sports physicals for children and teens. Call your preferred location to schedule a visit.

Vaccines

Does A Plus Family HealthCare provide vaccines for children and adults?

Yes. A Plus Family HealthCare provides vaccines for children and adults. If you need a certain vaccine, call your clinic first to check availability.

The Vaccines for Children, or VFC, program helps eligible children receive recommended vaccines when cost or insurance may be a barrier. A Plus Family HealthCare participates in the VFC program and can help families understand whether their child may qualify.

A Plus Family HealthCare participates in the 317 vaccine program, which may help eligible adults who are uninsured or underinsured receive vaccines. Call your clinic to ask about eligibility and vaccine availability.

Yes. Our healthcare team can review your child’s vaccine record and talk with you about their individual needs and current recommendations.

Behavioral Health

Does A Plus Family HealthCare offer behavioral health services?

Yes. A Plus Family HealthCare provides behavioral health services to support mental and emotional health.

No. You can ask for help with concerns such as stress, anxiety, sadness, sleep problems, mood changes, trouble focusing, or other emotional health needs.

Other Ways to Receive Care

Does A Plus Family HealthCare offer telehealth visits?

Yes. Telehealth may be available when it is a good fit for your healthcare needs. Call your clinic to ask if your visit can be done by telehealth.

A Plus KidCare is our school-based healthcare program for students in participating Edmonson County Schools. KidCare may provide sick visits, well child checkups, school and sports physicals, telehealth, and help with ongoing health needs. Parent or guardian consent is required.