Accessibility Statement
A Plus Family HealthCare is committed to making our website usable for everyone, including people with disabilities. We believe that quality healthcare and clear health information should be accessible to all members of our community.
Our Standard
We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. WCAG is the international standard for web accessibility. Level AA is the level recommended by the U.S. Department of Health and Human Services and required by many federal programs.
What We Have Done
To support accessibility, we have:
- Designed our website to work with keyboards, screen readers, and screen magnifiers
- Added text descriptions (alt text) to images that share information
- Made sure text and background colors meet contrast requirements
- Linked form fields to clear, visible labels
- Tested key pages with automated accessibility tools and manual checks
- Written most patient-facing content at a 5th-grade reading level so it’s easier for everyone to follow
Tell Us About a Problem
If you have trouble using any document or feature, please contact us, we will get the information to you in a different format.
We want to hear from you. If you find something on our website that does not work for you, please reach out. Your feedback helps us improve.
Phone: Call any of our locations
- Brownsville: 270-975-4050
- Sonora: 270-640-9868
- Elizabethtown: 270-982-1400
Mail: A Plus Family HealthCare Attn: Accessibility, 210 South Main St, Suite 101 Brownsville, KY 42210
When you reach out, please share:
- The page you were on (the web address, if you can)
- What you were trying to do
- What went wrong
- The device or software you were using, if you know (for example, a screen reader, a specific browser, or a phone vs. computer)
Other Ways to Get Information
If you cannot use the website to find what you need, our staff can help:
- Call any clinic location during business hours
- Visit any clinic in person
- Have a trusted family member or friend help you find information
We are committed to providing the same quality of service to every patient, no matter how you reach us.
After all, care is what we do.
Last updated: May 1, 2026